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We ship exclusively within Canada and require customers to be of legal age, verified through Canada Post's ID and signature verification upon delivery. Orders placed before 9 am PST are shipped the same day, with free shipping offered on orders over $100 CAD. Orders under $100 incur a flat rate fee determined by your shipping zone.

Customers must ensure accurate address details, as incomplete addresses will result in order cancellations. Lost or delayed packages are handled by Canada Post, and customers are encouraged to file claims directly with them. Returns due to incorrect addresses incur a 20% restocking fee.

Lucky 8 Vapes offers same-day delivery from its Richmond and Cambie locations, with a postal code coverage guideline available to check eligibility. Delivery fees range from $5 to $20 based on distance and order value, with free delivery on orders over $100 based on your delivery zone.

Orders must be fulfilled before 4 pm PST to qualify for same-day delivery, any orders placed after or on a holiday will be done the next business day. Recipients must be 19+ and provide valid ID upon delivery; failure to meet age requirements incurs a 50% restocking fee and non-refundable delivery fees. Missed deliveries are refunded minus delivery costs or can be picked up to avoid penalties.

Orders include SMS tracking updates, and while delays may occur, customer support is available for assistance. Lucky 8 Vapes is not responsible for delays after orders leave their premises.